September Software Update for Archive Owners

Here’s what we’ve been up to this September to improve your Kindex experience.

New Kindex Content & Features

We updated our Featured Archive Page to contain links to help Kindexers get started, upgrade their plan, and learn more about our featured archives. We also fixed issues that were causing the Featured Archive page to load slowly.

New Transcription Paste Feature

We upgraded our transcription field to allow indexers to paste in text directly from Word, Excel, Google Docs, and Google Sheets. Content from spreadsheets will automatically convert to a table within the transcription editor.

Bug Fixes

  1. Resolved issue with content loading into an upgrade modal
  2. Resolved issue with new users receiving a blank Welcome Email
  3. Fixed FamilySearch Memory Import function

Known Issues

There have been isolated instances of Kindex Rewards credit not being appropriately applied. Please contact us if you have experienced this.

Tagging Features. We will be making some enhancements to our tagging features, including person list editing and tagging. In order to implement these updates, we will be temporarily removing access to our tagging tool beginning on August 1, 2018, and restored as soon as the features are up and running.

Record Uploads. A small number of users have experienced errors when uploading large batches of records. This can occur when a user navigates away from their Kindex screen during the upload process. Users can avoid this issue by staying on the same screen during record uploads. We will advise when this bug is fixed.

Kindex Plan Migration

We are in the final stages of migrating all Freemium users to our new plans. To retain their archives, users must upgrade to our Cloud or Closet plans. Or, they may downgrade to a Kindexer plan, which does not include a personal archive. Users wishing to temporarily deactivate their archive should downgrade to Kindexer.

Archive Deactivation. Archive owners may now deactivate their archives by downgrading to a Kindexer plan. When a user downgrades to Kindexer, their archive is inactive and unavailable to the archive owner and its collaborators. The archive can be reactivated by changing the user plan to a Closet or Cloud Archive plan. After the upgrade to Cloud or Closet, archive access is restored. Learn more.

Account Migration to new Plans. Kindex Account migration is currently underway. All “Freemium” users will now see a popup after login that directs them to update their archive plan. Users must update to Kindexer, Cloud, or Closet Plans by July 31, 2018.
Learn more about account migration. 

Learn more about our new Cloud and Closet plans

How Can We Help?

Is there a feature you would like to see? Are you experiencing a bug? Do you need support or traning? Let us know how we can help!

New Kindex Archive Plans

Share & Index Publicly
Unlimited records
Unlimited Collaborators
$0/month with Kindex Rewards
Unlimited records
Unlimited collaborators
$5/month with Kindex Rewards
Get a searchable archive fast with a custom scanning & archive bundle!
Starts at
1-Year Cloud or Closet Archive
+ Scanning

Rescue Your Records

Make your records accessible and searchable with Kindex archival software. Whether you are a family, organization, or society, you can gather, index, and search your letters, journals, photos, and other documents in a private or public archive.

Earn Rewards

You deserve some credit for rescuing records! For every 20 records indexed indexing in your Kindex archive, you’ll get a $5 credit toward your next month’s subscription. That means your Kindex archive could be FREE! Learn more

Kindex Archive Features

Privacy Public Private
Searchable and accessible via search engines Yes No
Archive search Anyone Owners & Collaborators
Indexing Owners, Collaborators, and Guests
(Guests: Kindexer/Cloud/Closet account)
Owners & Collaborators
Adding records Owners & Collaborators Owners & Collaborators
Deleting records Owners Owners
Single record downloads Owners, Collaborators, and Guests Owners & Collaborators
Public archive links to single records Yes Yes
Custom subdomain Yes
Archive size Unlimited records (JPG, PNG, PDF under 15MB)
Collaborators Unlimited
Record metadata Yes
 Batch record metadata Yes
Batch record uploads Yes
Record transcription Yes
Record tagging Yes
Crowdsourced transcription Yes
Print record to PDF Yes
Searchable transcription and metadata Yes
Support and Training Free

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