Change Your Kindex Plan

 

Update Your Kindex Plan

Important Update to the New Kindex Plans
For Unlimited + Collaborative Archive Owners: If you are an archive owner who signed up for an Unlimited + Collaborative plan prior to March 2018, we have already migrated your plan to either a Cloud or Closet plan, depending on your existing privacy setting. There is no need to take any further action. Your archive will renew on its scheduled date, at which time your new, monthly subscription will activate, along with your Rewards program eligibility.

For “Freemium” Users: If you are a “Freemium” Kindex user (free, personal archive limited to 50 records with no collaborative tools), please update your plan to Kindexer, Cloud or Closet before July 31 2018. To learn more, select a topic below.

Choose Kindexer
  • If you are a Collaborator on another Kindex archive but do not want to be an archive owner.
  • If you want to access other public Kindex archives as a guest but do not want to be an archive owner
  • If you want to deactivate your current archive and reactivate it at a later time
  • If you are not ready to upgrade to a Cloud or Closet archive but want keep your Kindex account active

For a side-by-side comparison of Kindex Cloud and Closet archives, see Kindex Archive Features.

Choose a Cloud Archive
  • If you want your archive to be accessible to crowdsourced indexers and researchers
  • If you want your archive to be discoverable through search engines
  • If you want a free archive with Kindex Rewards (index 20 or more records a month; first month’s payment required)

For a side-by-side comparison of Kindex Cloud and Closet archives, see Kindex Archive Features.

Choose a Closet Archive
  • If you want a private archive with invite-only access
  • If you do not want your archive discoverable through search engines
  • If you want to make information in records pertaining to living individuals private

For a side-by-side comparison of Kindex Cloud and Closet archives, see Kindex Archive Features.

What will change when I update my plan?
Updating to Kindexer: Updating your plan from Freemium to Kindexer will deactivate your personal archive. When you log in as a Kindexer, you will be directed to the archive you are collaborating in. You may reactivate your personal archive at any time by upgrading to a Cloud or Closet Archive. To upgrade, log in at Kindex.org, click the Archives drop-down in the upper right corner of your screen, and select “Get My Own Archive”.

Updating to Cloud or Closet: Updating from Freemium or Kindexer to Cloud or Closet includes:

  • A private or public archive with unlimited records
  • Access to all Kindex features, including collaborative and indexing tools

Note: Updating from Freemium to Kindexer, Cloud, or Closet will NOT change:

  • Your Collaborator relationships
  • Your login name and password

Deactivate or Cancel Your Kindex Plan

Account Deactivation: Some archive owners may wish to deactivate their archives for a period of time. If you are a Cloud or Closet archive owner, you may deactivate your archive by downgrading to a Kindexer plan. As the Kindexer plan does not include a personal archive, your archive will become unavailable until it is reactivated by upgrading to a Cloud or Closet plan.

 

  • While your archive is deactivated, archive owners or collaborators may not view, search, edit, or share archive records or transcriptions. 
  • Your Collaborator relationships will remain intact; when your archive is reactivated, collaborators may once again access the archive
  • Kindex reserves the right to limit excessive deactivation/reactivation activity.

 

How do I deactivate my archive?
  1. Log in to your Kindex account
  2. Click on the Manage Archive tool in the upper right corner
  3. Select the Subscriptions tab
  4. Select the Kindexer plan
  5. Click Update

You will have an opportunity to download your archive records and data before downgrading to Kindexer.

How do I reactivate my archive?
  1. Log in to your Kindex account
  2. In the upper right corner of your screen, click Archives
  3. Select “Get my own Archive”
  4. Follow the instructions for signing up for a Cloud or Closet archive

To reactivate your archive after cancelling your Kindex account, please contact us.

How do I cancel my account?
For Archive Owners

  1. Go to the Manage Archive tool
  2. Select the Subscription Tab
  3. Click the Cancel Account link

For “Freemium” Users

  1. Log in at kindex.org
  2. In the popup that appears after logging in, select Cancel Account

For Kindexers

  1. Log in at kindex.org
  2. Click on the “Get my own Archive” link under the Archives dropdown
  3. Click Cancel Account
What if I stop paying on my archive subscription?
Archives that remain unpaid for over 90 days may result in a downgrade to a Kindexer plan and archive deactivation. Before deactivating, Kindex may attempt to contact via email. Archives may be reactivated at any time by upgrading to Cloud or Closet and resuming payments.
How do I designate an archive executor?
Kindex is developing an “Archive Executor” feature. In the event an archive owner is unable to maintain the archive through lack of payment, a designated executor may assume the role. To designate an archive executor before this feature is released, please contact us.

 

Kindex Plan Comparison

 

FREEMIUM

KINDEXER CLOUD ARCHIVE CLOSET ARCHIVE
Personal Archive Yes No Yes Yes
Access archives as Guest or Collaborator Yes Yes Yes Yes
Price Free Free $5/month
(FREE w/ Kindex Rewards)
$10/month
($5/month w/ Kindex Rewards)
Archive Privacy Private N/A Public Private
Search Engine Accessibility No N/A Yes
(transcribed pages only)
No
(title and description listed in public directory)
Custom subdomain Yes N/A Yes
Archive size up to 50 records N/A Unlimited records (JPG, PNG, PDF under 15MB)
Collaborators No collaborative tools N/A Unlimited
Add record metadata Yes N/A Yes
 Batch record metadata Yes N/A Yes
Batch record uploads Yes N/A Yes
Transcribe records Yes N/A Yes
Tag records Yes* N/A Yes
Crowdsourced transcription Yes N/A Yes
Print single record to PDF Yes N/A Yes
Search transcription and metadata N/A N/A Yes
Free support and training Yes Yes Yes
  Archive Roles & Permissions
Archive Owner An owner of a Freemium, Cloud or Closet Archive
Collaborator Any Kindex user invited to collaborate on another Kindex archive
Guest Any Kindex user accessing a public Kindex archive
Collaborate on other Kindex Archives Yes
Invite-only
Yes
Invite-only
Yes
Invite-only
Yes
Invite-only
Access public Kindex archives as Guest Yes Yes Yes Yes
Search Archive Archive Owners As Guest or Collaborator Anyone Archive Owners & Collaborators
Transcribe Records Archive Owners As Guest or Collaborator Archive Owners, Collaborators, and Guests Archive Owners & Collaborators
Add records Archive Owners As Collaborator Archive Owners & Collaborators Owners & Collaborators
Delete records Archive Owners No Archive Owners Archive Owners
Download single records Archive Owners Yes Archive Owners, Collaborators, and Guests Owners & Collaborators
Download archive records and data in bulk Archive Owners No Archive Owners Archive Owners
Create public archive links to records Archive Owners N/A Archive Owners, Collaborators, and Guests Archive Owners & Collaborators